We offer free shipping on all of UK for orders over £100.

We also offer free shipping across the Middle East (UAE, Kuwait, Bahrain, Oman, Saudi Arabia, Qatar) for orders over £150.

 

UK (including England,Scotland and Wales):

Standard Delivery (using either DPD or Royal Mail Tracked) - 2 to 4 business days for £3.99

If you require next day delivery please reach out to us at customercare@sundari-studios.com.

 

EU (including Austria, Belgium, Germany, France, Netherlands, Ireland, Italy, Luxembourg and Spain):

International Delivery - £19.99

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Canada and United States:

International Delivery: £24

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

United Arab Emirates:

Standard International Delivery: £20

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Oman:

Standard International Delivery: £20

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Qatar:

Standard International Delivery: £20

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Saudi Arabia:

Standard International Delivery: £20

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Bahrain:

Standard International Delivery: £20

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Kuwait:

Standard International Delivery: £20

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Turkey

Standard International Delivery: £14

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Cyprus

Standard International Delivery: £12

Although we believe your order will be with you sooner, international orders may take 7-14 working days to be delivered.

 

Australia:

International Delivery: £19.99

Although we believe your order will be with you sooner, international orders may take 7-12 working days to be delivered. 

 

 

DUTIES AND CUSTOMS:

All international countries may incur additional customs or import duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them. Unfortunately as these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be.

For more information, please consult your local customs office.

Please note that if a customer refuses to accept a parcel, we are charged for both the shipping and an additional return fee, so are unable to refund the original postage charge to you in this scenario. 

 

TERMS:

Once an item is shipped, we are no longer responsible for the order. By purchasing our jewellery, you agree to the terms that Sundari Studios is not liable for lost, damaged or stolen items. We do not refund packages lost in transit and are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.

Additionally, we are not responsible if you input the incorrect shipping information and your order does not arrive to your location. This includes if delivery is attempted but cannot be made due to incorrect shipping information. Please take care in supplying us with your contact information and shipping information. If you need to amend shipping your shipping information please immediately e-mail us at customercare@sundari-studios.com. Please note: we may not receive your email in time prior to delivery and will not be held responsible or liable for refunds in this event. We will not offer refunds if your package is lost in this event or unable to be shipped to you. It is in our discretion to offer you store credit.

 

Please ensure all shipping addresses have a post code or PO box information. If you have any issues please do not hesitate to reach out to our Customer Care team at customercare@sundari-studios.com.

 

In addition to the above terms, please ensure you read our FAQ page for further information and terms.